Payment MethodCarry The Crown use Paypal to process online payments which is 100% secure. However, you don't need a Paypal account as you can also pay with any major credit/debit card. When you click 'ADD TO BASKET' a new page will open to display your Paypal 'Shopping Cart'.
All prices displayed on this website are in pounds sterling but you can make payment in any currency as Paypal will convert your bill into your own currency using their conversion rates.
Delivery InformationWe will ship our merchandise worldwide so delivery can take up to 15 working days (not including weekends or bank/national holidays) depending on your location.
Shipping fees vary depending on your order amount and are displayed when items are added to your 'Shopping Cart'.
Carry The Crown are not responsible for any delay in shipping caused by customs, bad weather or problems with the delivery companies.
Returns PolicyPlease contact us by email before you return any goods. You can cancel your order, or part of your order, up to 14 days from the day of delivery.
Refunds or replacements will only be actioned if the items are returned to us within 14 days of you returning the goods to us. They must be returned in the original packaging and in the new and unused condition that they were dispatched in. Any seals must be fully intact. If you wish to return any items please note that Carry The Crown are not liable for return shipping costs. We advise you to ensure that all goods for return are packed securely as we will not accept responsibility for returned goods that are damaged in transit.
If, unfortunately, your order is faulty or damaged please contact us immediately. Notice of such instances must be advised within 3 days of receiving the goods or it will be deemed that you accept the items. Faulty or damaged items must be returned to us before any replacement is shipped or any refund is processed. The cost of shipping costs for return of faulty or damaged items to us will be refunded to the customer. We will replace the faulty or damaged items to your complete satisfaction, failing this a refund will be given.
All refunds will be made by the same method as the payment was received and will be processed in a timely manner but please allow up to 28 days from notice of cancellation.
Your Statutory Rights are not affected by our Returns Policy.